Frequently asked questions

About Tradyl

Tradyl is a B2B e-commerce cross-border platform from India, enabling worldwide international brands and retailers in fashion and home source quality wholesale products from 150+ verified Indian manufacturers. We have 18,000+ high-quality fashion and home products listed on our platform - https://tradyl.com/.

What we offer:

  • Wide selection of Made in India Products
  • Lowest MOQs with Low Prices
  • Worldwide Shipping
  • End-to-end sourcing solutions
  • Customisation in smaller quantities
  • 24x7 customer support
  • Flexible payment terms
  • Private Labelling, Dropshipping and Export as a service

Not convinced yet? Place a sample order so you can try it before you buy it!

Tradyl is headquartered in the silicon valley of India - Bengaluru. Most of the Tradyl team is based in Bengaluru. Our address can be found in our contact us section, in case of any need.

All our products are Made in India. While we are based out of Bengaluru, our sourcing is from suppliers based Pan-India across key manufacturing hubs of textile and accessory products.

Creating an account on Tradyl has many advantages, but to start off, it is a way of becoming part of our family. Creating an account will let you:

  • Have a complete history of your orders and manage the orders
  • Get sign up discounts and information about offers
  • Let us be of better help to you by understanding your profile and requirements better

Sign Up today and avail all the benefits of becoming a part of the Tradyl Family!

Shopping on Tradyl

Tradyl offers a wide variety of items across Fashion and Home categories that now count for 18,000+ products from 100+ brands, creating ample options for you. For making things easier for you, we also have created specific sub-categories and curated collections that you can find on our homepage. We make a continuous effort to refresh our collection as per the current needs of our customers.

In case you cannot find a specific item that you’re looking for on our website, please feel free to reach out to us at +91 96637 10017 and our sourcing experts will ensure to provide as per your requirements. With the diverse range of supplier base with us, we fulfill 95% of all requirements we receive for products manufactured in India. So whatever you need, just ask away!

We are here for you at every step of the way. We have Assisted Shopping service available 24x7. For any issue faced or any extra help required during the shopping process, please feel free to contact us through the Whatsapp Icon on our pages or just drop a text on +91 96637 10017.

The sourcing experts are always available to tend to any of your requirements right away, from simpler wants to any custom needs that you might have. Our experts are highly equipped industry professionals that make sure all your sourcing needs are met. So don’t hesitate, just connect with us!

For all of the products on our website, you will be able to find Size Charts with measurements listed in centimeters for your reference. You can easily measure as per your needs with a measuring tape, take reference from our chart and select your size accordingly.

In case of an issue with the measurements of certain products in association with the sizing as per your needs, you can also reach out to us at +91 96637 10017 for better understanding. For products with very specific requirements, we also have the service to customize products. Hence don’t let the sizing hold you back. If you like something, we can solve the sizing issues for you!

Orders on Tradyl

In case you’re a business that is wanting to try out our products before placing an order, you can place a sample order with us. For most of our products on the website, you can place an order with MOQ 1, which enables you to order just one sample piece before making the bulk purchase.

If you have any customized sample requirements, you can feel free to let us know at +91 96637 10017 and we will ensure you are being helped to take the first step of association with us.

Any product ordered by our customers goes through a standard and rigid process of quality inspection which comes as part of our end-to-end sourcing guarantee. In this process, quality assurance is made at the manufacturer/supplier end and then followed by a thorough inspection by our sourcing team ensuring you receive the best quality.

We do not pass through products with quality errors, making sure that you’re getting what you pay for. In case of any specific quality checks you want us to adhere to, please feel free to let us know. In case of any quality issues faced after receiving products, we are here to solve it for you. Please give us a feedback message and we will try our best to resolve the issue in accordance with our policies.

Tradyl sources its products from a wide range of small-mid sized manufacturers and brands. These products are made in primary textile hubs of India from Surat, Delhi, Jaipur, Bangalore to Tirupur. Our brands are from all over India and represent the highest quality with unique elements.

As per the needs of the market, items are sourced from the best suppliers for the style from the areas best known for it. Through our continuous efforts, we have grown our supplier base to 100+. You can place full faith in our supplier base, as we verify all our suppliers and ensure quality and commitment in fulfilling your order.

Don’t you worry! Mistakes happen by the best of us. We are just a message away and can take the issue at hand. We can process your carts and change details as required through backend support, all you need to do is, drop us a text at +91 96637 10017. Happy Shopping!

Payments on Tradyl are optimised for international transactions. We have integrated with secured payment partners, you may choose to make payment through PayPal, TazaPay or credit and debit cards in your own currrency. For more depth on how payments work, we recommend reading our Payment Policy for better clarity!

We offer flexible shopping through our Buy Now, Pay Later option in case you have any reservations before making a transaction. Our team is prompt and will get back to you to help you with a swift payment process or in resolving any queries at hand. SHOP worry free!

Delivery on Tradyl

The estimated delivery timeline for ready-to-ship (non customized) products from our website is 30 days and may go upto 45 days under uncertain circumstances. We ensure the fastest delivery possible while also managing all parameters of sourcing. For our made-to- order (customized or print on demand) products, depending upon the needs and specifications, order may take 60 days or more to reach the customers, accommodating for the manufacturing timeline.

In case of an issue with delivery taking longer than expected, please feel free to contact us at +91 96637 10017 . We ensure transparent communication to keep you at ease while the order is reaching you.

All custom duties and taxes are levied by the customs authorities in the destination country as per local rules and tax slabs. These are to be paid by the buyer and Tradyl or it’s suppliers are not liable for any tax payment to destination customs authority. The final value levied depends on the destination country, order value and the HSN code of products imported.

Please check your country’s custom slabs to get an estimated value of the taxes you may expect. There are useful tools available online such as SimplyDuty where you can check expected duty and taxes. However, please note that these may not be final and final value can only be shared by your local authorities.

For orders placed with us, we ensure you receive your products as you want, so as to save the hassle of Returns/ Refunds. In case you still want to understand how returns/refunds work with us. Please read our Return Policy for the best possible clarity.

Hope you understand the boundaries of wholesale business and cooperate with us while we create a seamless shopping experience for you, minimizing the unhappy orders for you.

Business Needs

Tradyl’s offerings go beyond the catalog we share on our site, we can support you with all your sourcing needs from India’s SME manufacturing sector. You can reach us at +91 96637 10017 for any additional products, white-labeling or customization required. Our sourcing team ensures your ideas come to life and you receive products exactly as per your requirement.

A readily available service is the Print on demand or Custom t-shirts section through which getting t-shirts customised is as easy as it gets, with a quote in under 2 minutes. In case you’re a direct-to-consumer brand wanting to develop a sourcing relation with us, get in touch and make your sourcing smarter and easier with Tradyl!

Customised t-shirts or print on demand tshirts with a quote under 2 minutes is our proposition to help businesses source t-shirts for business, corporate to personal purposes easily with worldwide shipping. It’s a simple process with guided assistance from our sourcing experts. So go ahead and try us out at T-shirt Customisation.

Extras

Thankyou for believing in us and our offerings! You can go ahead and refer us to your friends and family by sharing our website Tradyl.com with them and also by helping our community grow through our socials -Tradyl's Instagram and Tradyl's Facebook.If you have already shopped with us before, you would also receive a unique referral code that you can also share while referring us. In case you haven’t received one, please reach out to us through +91 96637 10017 and we will provide you with it.

Thankyou for showing interest in wanting to join hands with us! If you’re interested in becoming part of our coveted line of suppliers that now have more business coming their way and have also now been able to get into the export market, while in association with us. Please fill the form and our Business Development team will contact you to get further details, start your verification process and guide you in the onboarding process.

Tradyl is not just a marketplace, but a bouquet of services we offer to our buyers and suppliers. This would not be possible without our reliable relationships with partners. If you have any proposals on how you would like to associate with us, please mail it to us at hello@tradyl.com.

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