Frequently asked questions
About Tradyl
Tradyl, an Indian B2B cross-border platform linking global fashion and home brands with 150+ verified manufacturers. We offer 30,000+ top-quality products, low MOQs, competitive prices, and worldwide shipping. Our services include end-to-end sourcing solutions, customization in smaller quantities, 24x7 customer support, and flexible payment terms.Read more About Us.
Tradyl is located in Bengaluru, often referred to as the Silicon Valley of India, where a majority of our team is situated. Our address is available in the "Contact Us" section for your convenience
To get started on Tradyl, follow these steps to create your account:
1. Visit Tradyl website
2. Look for the account icon on top right of the webpage and check "Sign Up" or "Create Account" option.
3.Provide the required information, such as your email address, a secure password, and any additional details requested.
Congratulations! You're now ready to explore Tradyl's offerings and features.
Creating an account on Tradyl enhances your overall shopping experience, offering convenience, personalized services, and access to exclusive benefits.
Seamless Shopping Experience
Exclusive Offers and Updates
Efficient Order Management
Quick and Secure Checkout
Shopping on Tradyl
Explore 30,000+ products from 150+ brands in Fashion and Home at Tradyl. Our curated collections and sub-categories on the homepage simplify your shopping experience. Can't find what you need? Contact our sourcing experts at +91 96637 10017 for personalized assistance.
Rely on our 24x7 Assisted Shopping service for continuous support. Should you face challenges or require assistance during your shopping journey, simply contact us through the Whatsapp Icon or send a text to +91 96637 10017. Our dedicated sourcing experts are always available to meet all your needs, be it simple requests or tailored requirements. Feel free to connect with us at any time!
Check our Size Charts on the website for centimeter measurements. Use a tape measure, follow the chart, and pick your size hassle-free. Questions about sizing? Drop a WhatsApp message or call us at +91 96637 10017.
The manufacturing of our items typically includes a set cost, covering processes like dyeing, printing, stitching and packaging etc. This fixed cost is distributed across the total product quantity, leading to varying base prices based on order quantities.
We run promotions providing a fixed value or percentage discount on your Order Value. These promotions are typically applied through a Coupon Code, which will be provided on our site and the product page. Simply enter the Coupon Code at the checkout page to enjoy the discount.
Orders on Tradyl
For most of our products on the website, you can place an order with MOQ 1, which enables you to order just one sample piece before making the bulk purchase. If you have any custom sample requirements, feel free to let us know at +919663710017.
All our products undergo through stringent quality checks at the supplier’s end followed by an inspection by our sourcing team ensuring you receive the best quality products. In case of any quality issues faced after receiving products, please contact us with the images and we will try our best to resolve the issue in accordance with our policies.
Tradyl sources its products from a wide range of small-mid sized manufacturers and brands. These products are made in primary textile hubs of India from Surat, Delhi, Jaipur, Bangalore to Tirupur. Our brands are from all over India and represent the highest quality with unique elements.
For any order placed on our platform, we provide quality inspection services. We do quality checks at supplier level and do a stringent check in our faciltiy as well. We also check the products against the order details to ensure that the products delivered match the order specification.
Don’t you worry! Mistakes happen by the best of us. We are just a message away and can take the issue at hand. We can process your carts and change details as required through backend support, all you need to do is, contact us.
Payments on Tradyl are optimised for international transactions. We have integrated with secured payment partners, you may choose to make payment through PayPal, Razorpay or credit and debit cards in your own currrency. For more depth on how payments work, we recommend reading our Payment Policy for better clarity!
At Tradyl, we specialize in producing high-quality clothing that is uniquely tailored to your brand. Our team of experienced designers and manufacturers are dedicated to ensuring that every piece of clothing we produce meets your exact specifications.
Our team will work closely with you throughout the entire production process, from concept development to final delivery, ensuring that you are satisfied every step of the way. Please don't hesitate to let us know if you have any further questions or if you would like to move forward by sharing your unique requirement.
Shipping and Delivery
We ship to all countries around the world, including the UK, Australia, Canada, USA, New Zealand, European countries, Middle East, Mexico, Japan, and much more
We offer both Air (Express and Freight services) and Sea (LCL - Less than Container Load and FCL - Full Container Load services) modes of shipping. Generally speaking, we calculate freight costs for both modes of shipping, unless the buyer has specified a certain mode, or if certain goods cannot be air shipped, and suggest the lowest cost option.
We have partnership with logistics providers including FedEx, DHL, Aramex, and several more.They in turn have partnerships with local service providers across different countries.
The estimated delivery timeline for ready-to-ship products is between 18-25 days, depending on the delivery location. However due to unforeseen circumstances in rare cases (e.g., payment delay, replacements of products, custom delays) the order delivery timeline may vary.
All custom duties and taxes are levied by the customs authorities in the destination country as per local rules and tax slabs. These are to be paid by the buyer and Tradyl or it’s suppliers are not liable for any tax payment to destination customs authority. The final value levied depends on the destination country, order value and the HSN code of products imported.
Please check your country’s custom slabs to get an estimated value of the taxes you may expect. There are useful tools available online such as SimplyDuty where you can check expected duty and taxes( Only if applicable) However, please note that these may not be final and final value can only be shared by your local authorities.
All orders placed on Tradyl.com which are above $49.99 USD will be shipped without any shipping charges.
For orders placed with us, we ensure you receive high quality products, so as to save the hassle of Returns/ Refunds. Please read our Return Policy for the best possible clarity.
You can always write to us at hello@tradyl.com and we will make sure that your issue is resolved. To report any issue with the order delivered we would need some material proof e.g. images, videos, etc. which we can share with the seller and/or logistics vendor to suitably address your concerns.
Business Needs
Tradyl’s offerings go beyond the catalog we share on our site, we can support you with all your sourcing needs from India’s SME manufacturing sector. You can reach us at +91 96637 10017 for white-labeling or customization requirements. Our sourcing team ensures your ideas come to life and you receive products exactly as per your requirement.
Customisation or print on demand is our proposition to help businesses source apparel for business, corporate to personal purposes easily with worldwide shipping. So go ahead and try us out.
For our made-to- order products, depending upon the needs and specifications, order may take 4-5 weeks to reach the customers, accommodating for the manufacturing timeline. Reach out to us to know the exact timeline.
Extras
Thankyou for believing in us and our offerings! You can go ahead and refer us to your friends and family by sharing our website Tradyl.com Tradyl.com with them and also by helping our community grow through our socials -Tradyl's Instagram and Tradyl's Facebook.You can contact us for the unique referral code.
If you’re interested in becoming part of our coveted line of suppliers that now have more business coming their way and have also now been able to get into the export market, while in association with us. Please fill the form and our Business Development team will contact you to get further details, start your verification process and guide you in the onboarding process
Tradyl is not just a marketplace, but a bouquet of services we offer to our buyers and suppliers. This would not be possible without our reliable relationships with partners. If you have any proposals on how you would like to associate with us, please mail it to us at hello@tradyl.com.
